You will receive an email and SMS confirmation from just jewel once your order is successfully placed. The email will include all the details related to your order.
No, return and exchange will be processed at the order level, not on a product-by-product basis. We no longer accommodate requests for return and exchange on a product-by-product basis.
The shipping address of your order can only be modified if it hasn't been packed yet. To change the address, contact our Customer Care team at digiclub1070@gmail.com or WhatsApp +91 721-113-0707
"We ship your order within 24 business hours, and it will be delivered within 4-6 business days, depending on your location.
For international orders, delivery takes 10-15 business days, depending on the country of residence."
Generally, our courier partners deliver the order to the intended recipient at the delivery address only. In case, you have not received the order, we request you to whatsapp us on +91 721-113-0707 or mail us at digiclub1070@gmail.com within 48 hours of the delivery intimation from our end. We shall arrange proof of delivery for you within 48 hours of your complaint from the aligned courier partner.
Kindly note, any complaint raised after 48 hours of receiving the delivery intimation may not be considered.
Shipping & Delivery
"We ship your order within 24 business hours, and it will be delivered within 4-6 business days, depending on your location.
For international orders, delivery takes 10-15 business days, depending on the country of residence.
If your package has been opened or tampered with, do not accept the shipment. Immediately inform our customer care team via digiclub1070@gmail.com or WhatsApp +91 721-113-0707. Note that any intimation after 24 hours of the attempted delivery will not be considered.
Orders & Payment Policy
"Credit/Debit card
Net Banking
UPI
Cash on Delivery (for India)
Mobile wallets (Paytm, Amazon Pay,Freecharge, Ola Money, PayZapp, Airtel Money, PhonePe, BHIM UPI)"
The Cash On Delivery option is available on purchases of up to Rs. 1,000. Beyond this amount, purchases can only be made using Net Banking, Credit/Debit Card, UPI, and Mobile Wallets.
Cancellation Policy
You can cancel an order until it has been packed at our warehouse, including sale items. The amount paid will be credited to the same payment method used. If you wish to cancel after the order is packed, contact our Customer Care team at digiclub1070@gmail.com or WhatsApp +91 721-113-0707.
For order cancellations, please contact our Customer Care team at digiclub1070@gmail.com or WhatsApp +91 721-113-0707. Note that orders can only be canceled before they are packed in our warehouse
International Ordering & Shipping Policy
Please reach out to our customer service, email us at digiclub1070@gmail.com or WhatsApp +91 721-113-0707
Please note that your order can only be canceled before it has been dispatched. To cancel your order, email us at digiclub1070@gmail.com or WhatsApp +91 721-113-0707 with your order number and reason for cancellation. Your request will be processed within 24 hours.
Product Condition & Product Care
just jewel's anti-tarnish feature, you can confidently wear your jewelry daily without concerns about it losing its shine or luster over time.