All product images shown on our website and social media are for reference purposes only. Slight variation in color, shine, or finish may occur due to lighting, screen resolution, or photography. To ensure transparency and avoid misuse, unboxing video is mandatory for any claim regarding damage, wrong product, or missing item. The video must be recorded clearly from the start of opening the sealed package without any cuts or edits. Customers must share the unboxing video proof on our WhatsApp within the specified time after delivery. Claims without proper video proof will not be accepted under any circumstances. Refund or replacement will be processed only after our team verifies the shared proof. Amount refund or product replacement decision will depend on the verification result. We request all customers to carefully read our Privacy Policy, Refund Policy, and Terms & Conditions before purchasing any product from Just Jewel. By purchasing from Just Jewel, you agree to follow all our policies and guidelines. Just Jewel reserves the right to refuse any claim that does not meet the above conditions.